Refund policy
Refunds & Returns
At this time, we do not accept general returns or exchanges.
Each Dawdle piece is thoughtfully created in small batches, and we encourage intentional purchasing.
Damages & Issues
Please inspect your order upon arrival.
If your item arrives damaged, defective, or incorrect, we’re here to make it right.
To report an issue, please contact us within 7 days of delivery at:
dawdleliving@gmail.com
Include:
- Your order number
- A brief description
- Photos of the item
Resolution
If your request is approved, we will offer a replacement or refund.
Additional Notes
- Items sent back without contacting us first will not be accepted
- We are not responsible for items damaged after use or normal wear